Frequently Asked Questions (FAQ)

Physical therapy is a non-surgical , highly interactive treatment of an injury of condition. A physical therapist can educate you about your problem so that you can help yourself return to your daily activities. An evaluation determines the therapist's approach to solving your condition. The treatment technique and number of sessions will depend on your diagnosis. Treatment sessions last from 30-60 minutes. You may receive hands-on techniques and manipulations, movement and posture education, home exercises, and modalities. 

Occupational Therapy focuses on helping people across the lifespan participate in the things they want and need to do through the therapeutic use of everyday activities, or occupations. Within our setting, our Occupational Therapists and Occupational Therapy Assistants help people recovering form injury to regain skills, often providing supports or splints for children or adults experiencing physical and cognitive changes.  

If you don't find the answer you're looking for below, just give us a call at (715)735-5500 or toll-free at (877)991-2561 and we'll be happy to answer your questions!

1. Completed registration papers (if given ahead of time - email required)
2. Insurance card(s)
3. Name, address, and phone number of your employer / policy holder and referring physician
4. The physical or occupational therapy prescription from your MD
5. Emergency contact names and numbers
6. Names of any medications you are taking
7. For minors, a parent or guardian with them, unless documented verbal authorization has been previously received
8. Your medical history (types / dates of any surgeries or past / present medical problems you feel we should be aware of)
9. Any claim numbers (if this injury happened at work or was associated with a motor vehicle accident)
10. Appropriate clothing (see below)
11. Datebook / cell phone calendar
12. If you are being seen after surgery, bring any braces, crutches, and/or other assistance devices issued
13. A ride home, particularly if your physician has instructed you not to drive
14. A desire to work hard and compliance to help us help you

If we are seeing you for your ankle, leg, knee, or hip, please wear or bring with you a pair of comfortable shorts. If we are seeing you for your shoulder, neck, back, arm, or wrist, please wear comfortable clothing, and possibly a button-down shirt or other clothing to expose the area to be examined.

call us at (715)735-5500 or toll-free at (877)991-2561

You may also use the form below to submit a question and someone will be sure to respond to your inquiry as soon as possible during normal business hours.